"Our Trusted Partners"

Get Hooked, use discount code SAVE10
and receive 10% off all items in your cart.

We will be closed from Jan 16th to the 23rd. All orders will ship once we return.
Thank you for your understanding. 

Hook Jewelry Warranty, Sizing & Return Policy

To order the correct size bracelet, measure around the wrist bone loosely so there is a small gap between the tape measure and the bottom of the wrist, approximately a 1/4" and then add a half an inch to that measurement, select the size that is closest to your measurement.  All of our titanium items are in stock for delivery and will ship within 1 to 2 business days.

LIMITED WARRANTY ON ALL HOOK COMPANY JEWELRY

When sending your Caribbean Hook Jewelry in for repairs or sizing please be sure to use a cushioned mailbag or box. The Hook Company, LLC will not be held liable for loss or damages due to shipping, please insure all packages. Please send your hook jewelry to our exact address below.

Ship via USPS ONLY to the below address.

Please email us prior to sending anything in under our Limited Warranty, for the warranty or upgrade service you require. Best to first email us info on your item, and what is wrong with it, pictures are also welcome. Also, send in with your name, return address, phone #, and e-mail address. Once we receive your email we can better asses the item and give you a cost to replace, etc. Please don’t hesitate to shoot us an e-mail at island300u@gmail.com

No items will be accepted under our warranty that are returned that are damaged, broken, bent due to abnormal wear & tear. No returns on special orders, sizes.

Sizes for Titanium are only what is listed on our website.

How To Care For Your Titanium Hook Jewelry

Titanium should NOT be polished, put in any cleaning agents, or hand polished with a cleaning cloth, to clean your Titanium just run under warm water and pat dry with a tissue. Titanium should not be worn in chlorinated pools, hot tubs, while bathing, salt water or put in any solvents or cleaning agents, or when retiring for the night. This can ruin the finish and degrade the metal.

 Titanium is like any other metal, it scratches, just as sterling silver or gold would. Titanium, just like white gold, is plated to enhance its color (all white gold is Rhodium plated and when it wears off it must be re-plated at a cost of ($75 to $100). This is why we offer our Limited Warranty for our Titanium hook bracelets & rings, because our customers would like to wear them as they wish. 

The Hook Company
206 E. Nash St. Unit 11309
Southport, NC 28461-4099
 

Thank you, to our valued and satisfied customers.
Sincerely,


Joseph Salva

Owner


The Hook Company

Contact us at: island300u@gmail.com

Privacy:

The Hook Company does not share, sell or give away any of its customers personal information to any third party and remains solely with The Hook Company.