Limited Warranty, Sizing & Care
Sizing your wrist
To find your size, wrap a soft measuring tape or a piece of string loosely around your wrist bone. If using string, mark where it meets and measure it against a ruler. Add ½" to that measurement and choose the closest size.
Caring for Your Titanium Jewelry
Titanium is low-maintenance but does require a little care to keep its finish looking its best:
To clean: Rinse under warm water and pat dry with a soft cloth.
Avoid: Chlorinated pools, hot tubs, salt water, and cleaning agents.
Like all metals, titanium will show minor scratches with everyday wear. Our titanium jewelry is also plated to enhance its color and finish. To keep your piece looking its best, handle it with care and follow the cleaning instructions above.
Limited Warranty
All titanium Hook jewelry comes with a Limited Warranty. Before sending anything in, please email us at sales@thehookcompany.com with details about your item and what service you need. Photos are welcome. We'll guide you from there.
Sizing Exchange
If your titanium bracelet or ring doesn't fit, we're happy to help with a size exchange under our Limited Warranty.
- New, unworn condition (no scratches, in original plastic bag, returned within 12 days of receipt): $25 per item
- Worn or not in original condition: $45 per bracelet / $25 per ring
Once your item passes quality check, we'll charge your card or send a PayPal request for the fee. Please return the item with its original packaging. A replacement in the same mm width will be sent as replacement.
Please Note
Our warranty does not cover items damaged, broken, or bent from abnormal wear and tear. No returns or exchanges on special orders or custom sizes.
We no longer carry sterling silver or 14k gold items, as our manufacturer has retired. For repairs on those pieces, we recommend visiting a local jeweler. We appreciate your understanding.
Questions? Reach us at sales@thehookcompany.com
3795 E Parsons Point Rd. #9
Hernando, Fl 34442
Phone: 727-400-1996
Privacy: We collect only the information necessary to process your payment. That information is never stored or shared beyond completing your transaction. We do not sell or give away your personal data.